“The Coupa solution actioned by FourPL has delivered transparency, control, and efficiency, empowering Wesfarmers Health to meet its growth ambitions with confidence.”
Jon Martin – Procurement Systems and Analytics Manager
BACKGROUND
Wesfarmers Health, a recent acquisition of the Wesfarmers Group, spans multiple healthcare and retail sectors, including API (Australian Pharmaceutical Industries), Priceline, Mediaesthetics, and InstantScripts.
While Wesfarmers Health had not faced any acute issues prior to engaging Coupa and FourPL, the organisation recognised that its growth required a more sophisticated approach to procurement.
The previous reliance on an invoice-based system, which had less proactive governance, was seen as a potential limitation for the future. The organisation required a more structured approach to mitigate risks associated with vendor engagements and spending.
WHAT WE DELIVERED
FourPL collaborated with Wesfarmers Health to implement a Coupa-based indirect purchasing solution, focusing on:
- System Design Configuration: Tailoring Coupa’s capabilities to meet Wesfarmers Health’s specific requirements.
- Automation of Approval and Invoicing Processes: Setting up pre-approval workflows to control purchase decisions and drive a high level of matching and einvoicing
- Risk Management Enhancements: Establishing protocols to prevent unauthorised vendor engagements through preapproval of spend.
- Post-Implementation Support: Providing a support desk for ongoing needs, particularly for complex requirements like cXML integration.
KEY OUTCOMES
Following the implementation, Wesfarmers Health experienced significant improvements in procurement processes:
- Enhanced Governance: Strengthened vendor management and minimised risks of unauthorised spending.
- Increased Efficiency: Automated processes reduced manual interventions, allowing procurement and finance teams to focus on higher-value tasks.
- Cost Control: Improved visibility into indirect spending enabled better budget management and reduced processing costs.
WHY FOURPL?
- Procurement Systems Capability – we have strong capability in e-procurement systems, including
- Specialist knowledge in procurement, purchasing and supply chain
- Supplier analytical skills to provide better insight into onboarding
- Resources to provide the services to deliver the chosen
- Independence – we offer honest pragmatic advice in procurement selection.
FourPL Contact for more information:
Chris Poulton – Chief Operating Officer, FourPL
Chris.Poulton@fourpl.com.au
+61 424 299 097