Are you an experienced Consultant looking to grow your career within the Supply Chain industry?
About the role:
At FourPL, we believe in taking a “hands-on” and pragmatic approach to supporting customers through their journey. The engagements will vary in depth where in some cases we try to utilize the customer resources and do more direction and governance, whilst in others we do more implementation work for the customer.
We expect that a consultant’s role will be dynamic in moving between consulting, project management and systems, provided this is clearly defined with the customer for each engagement.
Key responsibilities:
The role will include the ability to support Management and Senior staff in a range of engagements through the consulting lifecycle including:
- Provide strategic guidance to clients on general technology and IT infrastructures
- Provide expert technical assistance to clients, including training and feedback
- Communicate with staff at all levels of client organizations
- Conduct research as needed to gain a thorough understanding of customers’ system specifications, work practices, and the nature of the business
- Assist clients through the change-management process
- Design, test, integrate and monitor IT systems
- Prepare documentation and progress reports for clients
- Create training materials for client users and other consultants
- Providing pre-sales support to Management and Senior staff as required
- Understanding Customer’s systems specifications, their work practices and nature of their business
- Analysing IT requirements and give advice on use of IT systems according to project objectives
- Providing clear concise content as required, including conducting/facilitating oral presentations, document preparation and progress reports to Management and Customers (Stakeholders)
- Identifying potential clients and building and maintaining positive relationships with existing and potential Customers
- Identifying potential issues and risks
- Providing after sales support and customer support as required
Essential Skills- What you bring to the role and FourPL:
- A minimum of 3-5 years proven IT consultancy experience
- Experience in the supply-chain industry and understanding of best practices
- Experience in facilitation and the ability to work in different lines of businesses as required
- Knowledge of Logistics and Spend Management areas – preferable
- Knowledge in and experience with Coupa
Nice to have skills:
- Listening
- Ability to prioritise workload
- Ability to deal appropriately with internal & external customers
- Ability to set direction at high and detailed levels
- Ability to deal with different customers with different needs and wants
- Experience and knowledge of the detailed components required to deliver a system
- Dealing with ambiguity and uncertainty
- Communicating concepts at a high level.
- Strong interpersonal skills.
- Leadership and facilitation skills
- Technical, analytical, and written communication skills
- Influencing, negotiation, conflict resolution and presentation skills.
- Liaison skills.
- Must be a strong relationship builder with experience with managing both business and technical relationships
- Passionate about building a service delivery culture to FourPL
- Resilient and supportive to manage change in behaviours, technology and processes
- Must be able to translate technical environments into business language
- Strong commercial acumen
- Innovative in approach to delivering services
- Passionate about emerging technologies and how they can be applied to drive customer and business outcomes
- Focus on delivery of outcomes to the customer
- Logistics and Supply Chain knowledge and expertise desirable
Additional notes:
- Flexible Working Arrangement
- Occasional business travel
Qualifications and education requirements:
- Appropriate tertiary qualifications or experience in Information Technology or related field.
- Accreditation in Coupa (within previous 3 years), SAP, SAP Ariba, BlueYonder – preferable
Remuneration:
We offer an excellent remuneration package dependent on experience and industry knowledge. We are committed to annual salary benchmarking and are market aware.
About FourPL:
FourPL is recognized through our awards as one of the leading Supply Chain and Procurement consultancies in Australia, working with many leading Blue Chip and public sector organisations. At FourPL, we differentiate through the quality of our engagements and services together with our pragmatic focus on excellence through from defining vision and strategy to practically supporting customers through implementation and realization. We take pride in our independence and recognize every customer engagement should be a reference.
We are an equal opportunities employer therefore all appointments and promotions are made on the basis of performance and ability. We hire the best people for our business and aim to make all our employees feel valued, included and empowered.
Why FourPL?
- Personal Growth: We support your personal growth through a structured Career Plan, including regular reviews, 360-degree feedback supported by a training and development plan.
- Flexible Work Environment: We are dedicated to creating a flexible work environment that promotes work-life balance and productivity. With our hybrid working model, you will have the opportunity to work from home on some days and work in the office on others.
- Training & Development: We provide an annual allowance to all permanent employees for training, certifications, industry professional training, or attendance at relevant conferences. This allowance demonstrates our commitment to supporting your professional development and staying current in your field.
- Technical Training: We also provide access to a wide range of product training across functional and technical training and all modules through our subscriptions with our software partners.
- Employee Assistance Program: We understand the importance of physical and mental health and well-being. Upon successful completion of the probationary period, you will have access to our employee assistance program, which provides support and resources for maintaining your well-being if required, both at work and in your personal life.
- We actively support diversity in our business, the technology industry, and our community. We champion a diversity of ideas, perspectives, and experiences, and strive to create an inclusive and welcoming work environment where everyone can thrive.
- Salary Sacrificing: We also offer the opportunity for salary sacrifice, allowing you to customise your compensation package to suit your individual needs and preferences.
- Tools of the Trade: We will provide you with a phone allowance and an option for either a company or BYOD laptop. All relevant software required to perform your job is provided.
- Health and Wellbeing/Recognition: All staff can participate in the annual Flu Vaccination program and FourPL hosts a monthly award to recognise employees’ efforts and their contribution.
- Team Environment: We have a small supportive team and host regular team events to promote collaboration, team bonding and to have fun with your team. FourPL hosts a monthly award for employees’ efforts and their contribution is recognized as voted by their peers.
Sounds like you? Apply now by sending your CV and Cover letter to lisa.doufas@fourpl.com.au